What you can ask
“Is Acme Corp’s subscription past due?”
“Show me unpaid invoices over $5,000.”
“Which customers churned last month?”
“What plan is jane@acme.com on, and when does it renew?”
Connecting
- Open Connections in the dashboard and click Stripe → Connect.
- Sign in to Stripe and approve the requested access.
- Ask Expertise a billing question to confirm it’s live.
What’s covered
- Customers, look up accounts, status, and contact details.
- Subscriptions, plan, state, and renewal or cancellation dates.
- Invoices, history, amounts, due dates, and payment status.
- Payments, charges, refunds, and failures.
Good to know
- Most billing and support questions are reads and answer instantly.
- Anything that would change your Stripe account, issuing a refund, canceling a subscription, updating a customer, pauses for an approval card showing the exact change before it runs.