Connect Gmail and Expertise can work your inbox with you: find messages, summarize threads, look up contacts, prepare drafts, and send replies. Reads are instant; anything that actually delivers an email pauses for your approval first.

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What you can ask

“Anything important in my inbox from the last two days?”
“Find the last thread with jane@acme.com and summarize where we left off.”
“Draft a follow-up to yesterday’s demo, keep it short, propose Thursday.”
“Reply to that thread confirming the meeting.” (asks for approval before sending)

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Connecting

  1. Open Connections in the dashboard and click Gmail → Connect.
  2. Sign in with Google and approve the requested access.
  3. Ask Expertise to check your inbox to confirm it’s live.
You can disconnect from the Connections page any time, or revoke access under your Google Account’s Security → Third-party access.

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Tools

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Good to know

  • Drafts are always safe. Creating a draft never delivers mail, so Expertise creates drafts directly without an approval. Sends and replies always show an approval card with the recipient, subject, and body first.
  • One recipient per send. Gmail sends go out one at a time to a single primary recipient; bulk blasts through a pasted recipient list aren’t supported, which protects your sender reputation.
  • Send throttling. Outbound email is rate-limited on top of approvals, so a scheduled task can’t burn your sending reputation.
  • “Check my email” just works. If Gmail is your connected email account, inbox questions route here automatically, no need to name the provider.

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Troubleshooting

Reconnect from the Connections tile: the Google token likely expired or the original sign-in was abandoned midway.
Check chat for a pending approval card: sends wait indefinitely for your approval and run the moment you approve.