Connect Jira and Expertise can work your backlog with you: find issues, check status across projects and sprints, and file or update tickets on request. Reads happen instantly; anything that creates or changes a ticket pauses for your approval first.

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What you can ask

“What’s the status of PROJ-482?”
“Show me open bugs assigned to me in the Payments project.”
“What’s still open in the current sprint?”
“Create a ticket for the login timeout bug and assign it to Priya.” (asks for approval first)
“Move PROJ-501 to Done.” (asks for approval first)

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Connecting

  1. Open Connections in the dashboard and click Jira → Connect.
  2. Sign in to your Atlassian account and approve the requested access.
  3. Ask Expertise about an issue or project to confirm it’s live.

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What’s covered

Expertise picks the right Jira action for what you ask, no need to know field names, issue types, or workflow IDs. Typical requests cover:
  • Finding and filtering issues by project, sprint, assignee, or status
  • Reading issue detail, comments, and history
  • Creating issues and updating fields, assignees, or status
Anything that creates or changes an issue pauses for your approval first, showing exactly what’s about to change before it’s saved.

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Good to know

  • Ask by name, not by key. Expertise resolves project names and board names for you, you don’t need to know the project key up front.
  • Custom fields vary by project. Jira instances often add fields specific to a project or issue type. If Expertise can’t confidently resolve one, it asks rather than guessing.
  • Every create or update pauses for your approval with the exact fields about to be set.