What you can ask
“Which companies visited our pricing page this week?”
“Show me Acme’s visit history and what pages they looked at.”
“Any contacts at Acme we could reach out to?”
“Reveal the email for that contact at Acme.” (asks for approval before revealing)
“Tag Acme as ‘hot lead’.” (asks for approval before tagging)
Connecting
- In Snitcher, open Settings → Account → API and create an API token.
- Open Connections in the dashboard, click Snitcher → Connect, and paste in the token.
- Ask Expertise which companies visited your site recently to confirm it’s live.
Tools
Good to know
- Snitcher isn’t a CRM. It identifies companies and people visiting your site; it doesn’t track deals or pipeline stages.
- Revealing an email may cost credits. Snitcher can meter email reveals on your plan, so Expertise asks for approval before revealing one.
- Deletes are permanent. Deleting a workspace destroys every identified company and session in it; deleting a custom field drops its values from every company. Expertise always confirms the exact name before either.
- Every write pauses for your approval, tagging, reveals, custom field changes, and workspace admin actions all show what’s about to change first.
Troubleshooting
Snitcher shows connected but Expertise can't see visitors
Snitcher shows connected but Expertise can't see visitors
Reconnect from the Connections tile, the API token may have been
revoked or regenerated in Snitcher.
Expertise can't find a company you know visited
Expertise can't find a company you know visited
Ask for a wider date range or check the right workspace, Snitcher data
is scoped per tracked website, and a company only shows up once Snitcher
identifies it.