What you can ask
“What’s happened in #deal-desk today?”
“Find my last DM with Jane and summarize where we left off.”
“Who’s in the #acme-onboarding channel?”
“Send Jane a Slack message asking if Thursday still works.” (asks for approval first)
“React with a thumbs up on that message from Priya.”
Connecting
- Open Connections in the dashboard and click Slack → Connect.
- Sign in with Slack and authorize Expertise for your workspace.
- Ask Expertise about a channel or DM to confirm it’s live.
Tools
Good to know
- Every send pauses for your approval. Before posting a message from your account, Expertise says plainly that it’s sending from your Slack account and shows the destination and text first.
- Channel messages usually go through the Expertise app instead. If you ask Expertise to post to a channel, it defaults to sending as the Expertise app (see Slack Assistant Channel) unless you specifically ask it to send from your own account.
- One workspace at a time. This connection covers a single Slack workspace, reconnect if you switch to a different one.
Troubleshooting
Slack shows connected but Expertise can't see channels or messages
Slack shows connected but Expertise can't see channels or messages
Reconnect from the Connections tile, the Slack token likely expired or
the original sign-in was abandoned midway.
A send seems stuck
A send seems stuck
Check chat for a pending approval card, sends wait indefinitely for your
approval and run the moment you approve.