What it does
Displays clickable button choices for the visitor to select from (multiple choice).When to use it
When you want structured responses from a predefined set of choices.Can combine with
Syntax
Always use bracket notation with quoted options:Configuration
No special configuration required. HubSpot advanced users can configure property mappings for specific questions.Examples
Basic usage:Tips
- Use for answer choices, NOT for listing questions
- Keep option text concise (2-5 words ideal)
- Provide clear, mutually exclusive choices
- Order options logically (by size, priority, etc.)
- Keep the number of options reasonable for good UX
Common Patterns
Binary choice (Yes/No):Learn More
- Getting Started with Playbooks - Overview and all tools
- Core Concepts & Structure - Learn about branching logic
- Complete Playbook Examples - See examples in context
- Best Practices & Tips - Expert guidance