You’ve added your AI Agent. Now let your website start conversations too, whether it’s from search bars, buttons, or help links across your pages. Instead of waiting for a visitor to click the chat bubble, you can trigger the AI from anywhere. Common use cases:
  • Custom buttons: create your own buttons that instantly start a specific conversation (e.g., “Get a Quote”). Programmatically create AI buttons relevant to each page.
  • Text links and headers: turn any text into an interactive trigger. Perfect for clarifying complex terms or pricing details right where they appear.
  • Search bars: connect your search input to the AI, so users get answered immediately instead of seeing a “no results” page.
Watch this quick overview:

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Accessing the API

Depending on which product you are using, the API is available through a different global object on your page. Both objects support the exact same methods.
  • AI Nav: use window.expertiseAi
  • Widget: use window.chatsimpleWidget
The examples below use window.expertiseAi; replace it with window.chatsimpleWidget if you are using the classic widget.

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Examples

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1. Talk to AI button

Turn your hero button into a conversation starter. Instead of sending visitors to a form, let them talk directly to your AI Agent.

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2. Help links in your content

Add links within your content that open the AI Agent. When visitors hit a complex topic, they can instantly ask for clarification without losing their place.

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API reference

The available methods to control the agent programmatically.

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sendMessage(message)

Opens the chat window and sends the specified message as the user. This is the primary way to start a conversation from a specific context. Parameters:
  • message (string): the text to send to the AI.

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restart()

Clears the current conversation history and starts a fresh session. Useful if you want to reset the context for a new topic or user.

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show()

Makes the agent visible if it was previously hidden.

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hide()

Hides the agent from the screen.