Setting Up Expertise AI Ticket Notifications in Slack from HubSpot
1. Ticket Creation and Notification Setup
- When a ticket is created, it triggers a notification.
- Ensure that the ticket owner is set to yourself in HubSpot.
2. Configuring Notifications for yourself in HubSpot
- Navigate to your personal notifications settings in HubSpot.
- Ensure you are subscribed to notifications for tickets assigned to you.
3. Note on Notification Timing
- Be aware that it may take a few minutes for the notification to appear in Slack.