What it does
Outputs exact verbatim text in the agent’s response without paraphrasing or altering the content.When to use it
For confirmations, specific branding messages, legal disclaimers, exact instructions, or any text that must be delivered word-for-word.Can combine with
Most tools including:@ask_question@show_options@recommend
Syntax
Examples
Simple confirmation:Tips
- The text will be automatically translated to the visitor’s language
- Use for consistency in messaging across all conversations
- Great for thank-you messages, disclaimers, or branding statements
- Combine with other tools to add context around exact messaging
- Keep text concise but complete
Common Patterns
Thank you message:\\n within your text to create line breaks in the output.
Learn More
- Getting Started with Playbooks - Overview and all tools
- Core Concepts & Structure - Understanding playbook structure
- Complete Playbook Examples - See examples in context
- Best Practices & Tips - Expert guidance